PRIVACY POLICY

This document describes the privacy practices of ENSENADA S.A.S and our affiliates in connection with the www.freeportbrand.com website, and our related products and services. This Privacy Policy also explains the rights and choices available to individuals related to their information.

How to Contact Us

Please direct any questions or comments about this Privacy Policy or privacy practices to fbdataprotection@soportefreeportstore.zendesk.com.

Privacy Policy Changes

Changes to this Privacy Policy are effective when they are posted on this page. 

We may update our Privacy Policy. We will notify our customers and users of any changes by posting the new Privacy Policy on this page. We will also communicate via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

We advice our website users to review this Privacy Policy periodically for any changes. 

Personal Information We Collect

We may collect information about you from you directly, and we may receive information from individuals who refer you to us, or other third parties when you use our website, our Service, or otherwise interact with us, our service providers, or our advertising partners. The information we collect or otherwise receive may include:

• Automatically Collected Information by us, our service providers, and third-party partners, about you, your computer or mobile device, and your activity over time on the Sites and other online services, including: Device identifiers, such as information about the device you are using to visit connect to our websites or applications, such as your device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, and other device identifiers.
• Online activity tracking, such as browsing history, search history, clickstream data, and other information about your interactions with our services, websites, applications, social media pages, and email communications.
• Cookies and Similar. Some of our automatic data collection is facilitated by cookies and similar technologies. Cookies are small data files placed on your computer when you visit a site. We may set cookies when you use the Service to understand how you are using the Sites, help you navigate between pages efficiently, remember your preferences, and generally improve your browsing experience. Analytics service providers and advertising partners may also use cookies on the Service. In addition to cookies, the Service and our emails may use pixel tags (also known as web beacons and clear GIFs) to compile statistics about the use of the Service, measure the success of our marketing campaigns, and indicate whether recipients of our emails open or click links within them.
• Contact information, such as your first and last name, email address, mailing address, and phone number.
• Account information, such as your username and password that you may set to establish an online account with us.
• Transactional information, such as your order history, shipping address, and other details about products you have purchased from us.
• Online Published data, including information that you or others publish on social media (including our social media page), blogs, or other forums, such as tweets, comments, photographs, or video or audio content.
• Marketing and Communications data, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.

Personal Information Use

We may use your personal information for the following purposes, always following data privacy good practices:

•         Operational Purposes. We may use your personal information to:

o   Create and maintain your account on the Service

o  Provide, operate and improve our Service

o   Fulfill order(s) you place with us, including shipping and returns

o   Operate any events, contests or promotions you register for or otherwise participate in

o   Communicate with you about our products and services.

o   Reply to questions and feedback

o   Personalize your experience with the Service and our communications.

•         Marketing Purposes. Our team may send you marketing information related to our brand and products as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described below.

o   Advertisements. Our advertising providers use cookies and similar technologies to help us market and communicate our products, across different Sites. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Services or your activity elsewhere online.

o   Legal Compliance. We may disclose your personal information to law enforcement authorities, government authorities, and private parties as we believe necessary or appropriate to: (a) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

•         Compliance. We may share your personal information as we believe necessary or appropriate for the compliance purposes described above.
•       Business Partners. We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
•         Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
•         Service providers. The following third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose. Under this conditions, we may share your personal information with third party companies and individuals that provide services on our behalf or help us operate the Service (such as professional advisors, customer support, hosting, analytics, marketing, and database management services). 

Your Choices

The following privacy choices are available to all users of the website www.freeportbrand.com:

•         Cookies and browser storage. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third party websites. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.
•         Online advertising. Some of the business partners that collect information about users’ activities on or through the Service may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above. If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you.
•         Query, update or delete your information. If you have registered for an account with us, you may review and update certain personal information in your account profile, or delete your account, by logging into the account.
•         Opt out of marketing communications. You may opt out of marketing-related emails by following the opt-out unsubscribe instructions at the bottom of the email or sending your request via email to fbdataprotection@soportefreeportstore.zendesk.com. You may continue to receive service-related and other non-marketing emails. If you receive marketing text messages from us, you may opt out of receiving further marketing text messages from us by sending your request via email to fbdataprotection@soportefreeportstore.zendesk.com.

Data Security

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot fully guarantee the security of your personal information.

International Data Transfers

We are headquartered in Colombia and have service providers in Colombia and other countries, and your personal information may be transferred to Colombia or other locations outside of the United States.

Other Sites and Services

The Service may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.